M-PESA Global is a new and revolutionary service that opens up M-PESA to the world.
Applicant name: M-PESA Global
Innovation Name: M-PESA Global
Innovation Type: Product
Website: https://www.safaricom.co.ke/personal/m-pesa/do-more-with-m-pesa/m-pesa-global
Innovation Description: Through this service, we are now empowering all our M-PESA customers to send money to virtually anyone else in the world. The recipient can receive the money either though their bank accounts or through more than 500,000 Western Unions agents across the globe. We are fulfilling our promise of connecting our customers to their families and friends wherever they may be in the world. M-PESA Global similarly empowers Kenyan entrepreneurs to instantly access opportunities anywhere in the world.
M-PESA is indeed a true financial companion, meeting our customers financial services needs both within the country and abroad. Our aspiration has been to provide the same level of speed, safety, reliability and convenience globally that many of our customers have come to count on with M-PESA. Behind this aspiration is the realization that our success is closely tied to the success of our customers. Our motivation, therefore, is to empower our customers with tools that help them achieve more.
Status of Innovation: In-market
Innovation Active Since: 11/06/2018
Applicant Type: Public Company
Headquarter City: Nairobi
Headquarter Country: Kenya
Year Founded: 2007
Main Category
Main Category Choice: Remittance Synergies
Why do you think you should win this category?:
This new service has been built on our decade-old partnership with Western Union. This partnership enables us to bring Western Union’s 167 year expertise in global transactions to our more than 22M monthly M-PESA customers. Through the service, we are now empowering all our M-PESA customers to send money to virtually anyone else in the world.
Since its launch, we have over 200K customers who have opted to use this service and have transferred over $5M globally. We save our customers the trouble of going to find a money transfer agent. And most importantly, there is the peace of mind of knowing that their transfer goes directly to your recipient saving them the trouble of tracing transfers across multiple financial systems.
Other services that exist in the M-PESA Global product category are Partnership with PayPal that has enabled over 150K M-PESA customers to be able to receive payments globally into their PayPal accounts and transfer to M-PESA instantaneously. M-PESA Global offers inbound transfers with over 25 Partners globally.
Secondary Category
Secondary Category Choice: Remittances For Social Impact
Why do you think you should win this category?
This new service has been built on our decade-old partnership with Western Union. This partnership enables us to bring Western Union’s 167 year expertise in global transactions to our more than 22M monthly M-PESA customers. Through the service, we are now empowering all our M-PESA customers to send money to virtually anyone else in the world.
Since its launch, we have over 200K customers who have opted to use this service and have transferred over $5M globally. We save our customers the trouble of going to find a money transfer agent. And most importantly, there is the peace of mind of knowing that their transfer goes directly to your recipient saving them the trouble of tracing transfers across multiple financial systems.
Other services that exist in the M-PESA Global product category are Partnership with PayPal that has enabled over 150K M-PESA customers to be able to receive payments globally into their PayPal accounts and transfer to M-PESA instantaneously. M-PESA Global offers inbound transfers with over 25 Partners globally.
Team Members
Full Name: Olivia Etyang
Role: Product Manager – International Remittance & Payments
Linkedin: https://www.linkedin.com/in/oliviaetyang/
Full Name: Rachael Njoroge
Role: Product Marketing
Link: https://www.linkedin.com/in/rachael-njoroge-05a80528/
Full Name: Jane Kareithi
Role: Product Marketing
Link: https://www.linkedin.com/in/jane-kareithi-8551647b/
Full Name: Julia Kibore
Role: Product Marketing
Link: https://www.linkedin.com/in/juliakibore/
Supporting Links
WU M-PESA Global ShowCase: https://youtu.be/G8zb8L44yec
M-PESA to Western Union Globally: https://youtu.be/2qu-bBO0-WU
How to Video: https://youtu.be/VCMoijcvxGU
Entry Representative
Full Name: Olivia Etyang
Role: Product Manager – International Remittance & Payments
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